A service provider organization (SPO) is an agency that provides services for newcomers to Canada. Service provider organizations offer programs that can give newcomers resources and training to live and work in Canada. Their programs can help refugees who often have a difficult time with day-to-day tasks like finding an apartment, taking public transportation, or making a doctor’s appointment.
These organizations can also help refugees complete forms, get permanent resident cards, health insurance, social insurance numbers, etc. They also offer interpretation and translation services to help with such special needs as giving medical backgrounds to doctors.